Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Belgien, Bulgarien, Tschechien, Dänemark, Deutschland, Estland, Irland, Griechenland, Spanien, Frankreich, Kroatien, Italien, Zypern, Lettland, Litauen, Luxemburg, Ungarn, Malta, Niederlande, Österreich, Polen, Portugal, Rumänien, Slowenien, Slowakei, Finnland und Schweden.

Shipping to German and foreign islands is excluded.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 5,90 € per order.

From an order value of 99,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

EU:
bis 2 kg = 14,90 €
bis 5 kg = 16,90 €
bis 10 kg = 21,90 €
über 10 kg = auf Anfrage

 

Provision of digital content:


 
Digital content (data created and delivered in digital form) is not subject to shipping charges.
Digital content is provided to you via a link communicated by e-mail.
The sending of this e-mail with access data for the provision of the digital content takes place within 24 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
 
Digital content is provided to you in your customer account. 
The provision takes place within 24 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
You will also be informed about the provision by e-mail.
 
Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 4 working days, for deliveries abroad within 5 - 7 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer

via PayPal Checkout:
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment via credit card
- Payment by SEPA direct debit
- Payment via instalment purchase
-  Payment by invoice (via Ratepay)

Our bank account:

Fyrst
IBAN: DE3057070395 0057 819500
BIC: DEUTDE5MXXX


In case of questions, please contact us at the contact details mentioned in the Legal Notice.